• ProClubGear.com is committed to utilizing the best commercially available technology and procedures to protect the security of your online transactions. We encourage you to carefully review our policies below and
  contact us if you have further questions. The security of your information, transactions, and money is our primary concern, so we make secure online transactions our top priority at ProClubGear.com.
  
• ProClubGear.com automatically encrypts your confidential information in transit from your computer, using the Secure Sockets Layer (SSL) protocol with
  an encryption key length of 128-bits (the highest level commercially available). Before you enter your information, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
  
• Why do I need to have a "Confirmed Address" to receive goods?
  A "confirmed address" is the address at which you receive your monthly credit card billing statement and is, therefore, an increased level of securing your credit card purchase.
  


• PayPal Users:If you want to use PayPal to purchase your merchandise, first go to paypal.com
  and add a credit card to your PayPal account. PayPal will confirm that the address is the same as the one that your credit card company has on file, providing ProClubGear.com with further assurances that the purchase is valid.
  

Shipping Policy

• 
  Please be aware that orders are shipped once a week, on Wednesdays, after payment has been received.
  


• 
  UPS Ground is used for shipping.
  


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  Customer pays shipping charges.
  


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  Customer pays CA sales tax ONLY when product is shipped within California.
  


• 
  If for some reason, the SHIPPING CHARGE or SALES TAX does not calculate when order is placed online, ProClubGear.com reserves the right to follow up with a phone call and charge SHIPPING CHARGES or SALES TAX to the customer before shipping merchandise.
  


• 
  UPS Ground shipping generally takes 3 to 7 business days to deliver your order, once it is shipped.
  


• 
  Proclubgear.com will ship to street addresses in the 50 US states and Canada, as well as most countries worldwide. Please keep in mind that only UPS 2nd Day Air is available for shipping to Hawaii and Alaska. According to UPS shipping policy, shipment to areas outside of the continental U. S. (i. e., Alaska, Hawaii, and Canada) may take longer than the calculated delivery time.
  


• 
  INTERNATIONAL ORDERS: Additional shipping charges may apply. Make
  sure you provide a phone number or email address with your order. We will confirm your total before shipping. Orders placed outside the continental U.S., including APO/FPO orders, require additional shipping charges not
  reflected above. You will be contacted via phone or email prior to the addition of any shipping costs and/or alternate delivery times. Shipping may vary for Alaska, Hawaii, Puerto Rico, and the Virgin Islands. If you are
  ordering from any of these areas, you will be contacted prior to delivery if there are discrepancies in prices. Shipping prices may be higher in these areas depending on weight. International orders are subject to customs, duties and taxes which are imposed by your country.
  
  

  
  Returns
  

  
  
  
  
  • 
    NO REFUNDS. Exchanges ONLY.
    
  
  
  • 
    If you would like to exchange merchandise, the following conditions apply:
    
    
    1. 
       Customer must notify ProClubGear.com by e-mail at contactus@proclubgear.com or CALL 323-964-1731within 7 days of receiving your order.
       
    
    
    2. 
       Product must be returned with delivery confirmation and shipping charges paid by customer.
       
    
    
    3. 
       No credits or refunds for return shipping charges. It is recommended that you send all returns back via UPS (it's faster and safer).
       
    
    
    4. 
       

       
       Return your package insured and postage paid. You will be responsible for reshipping charges if you request that we replace or exchange an item. No credits or exchanges for any merchandise more than 30 days after
       purchase.